Aftersales Support
At the heart of our business is a clear commitment to our customers. We don’t just view a sale or purchase as a transaction; we see it as the start of a long-term relationship. From the moment you choose us, our dedicated team is here to provide guidance, reassurance, and expertise, making sure you feel supported every step of the way.
Our service doesn’t stop once your access platform has been delivered. We understand that reliability, safety, and efficiency are essential to your daily operations, which is why we offer comprehensive servicing and maintenance solutions tailored to your needs. Whether it’s routine inspections, scheduled servicing, or urgent repairs, you can count on us to respond quickly and professionally.
We also believe that ongoing support is just as important as the initial purchase. Our experienced technicians and customer service team are always available to answer your questions, provide technical advice, and help you get the very best out of your equipment. By staying in touch and offering proactive solutions, we ensure your machines continue to perform at their best for years to come.
Ultimately, our goal is to give you peace of mind. When you work with us, you’re not only investing in quality access platforms you’re gaining a trusted partner who will stand by you long after delivery. With our expertise, dedication, and customer-first approach, we’ll help keep your operations moving safely and smoothly, whenever and wherever you need us.
Ongoing
Technical Support
Our experienced team remains available to answer questions about your equipment, provide technical guidance, and help resolve any operational issues that may arise.
Whether you need advice on maintenance schedules or troubleshooting assistance, we're ready to assist.
Spare Parts
Supply
If you need to buy transformers, harnesses and other spare parts for your MEWP we can help.
We maintain connections with suppliers to source the components you need to keep your equipment operating safely and efficiently.
Servicing &
Maintenance Support
We can provide access platform servicing and maintenance contracts as well as Thorough Examination LOLER certification for MEWPs. You can choose our comprehensive maintenance and servicing plan from our experienced engineers.
When you take possession of your machine you will receive a professional handover from a trained specialist to make sure you're knowledgeable and confident with its operation.
Warranty
Support
International Platforms is pleased to offer a 30 day warranty for all used aerial platforms that have been inspected and tested by ourselves (from date of despatch).
We stand behind the quality of our access equipment and will address any issues that arise during this period.